Last Updated: 1st November, 2025

Welcome to Swadeshi Mall (“we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

By using our website, products, or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party gateways; we do not store your card details)

1.2 Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Pages visited on our website

  • Cookies & tracking data

1.3 Order & Account Information

  • Purchase history

  • Wishlist items

  • Customer support queries

2. How We Use Your Information

We use the collected information for:

  • Processing orders and delivering products

  • Sending order confirmations & shipping updates

  • Providing customer support

  • Improving website performance and user experience

  • Marketing, promotions & personalized offers (only if you opt-in)

  • Ensuring security and preventing fraudulent activity

3. How We Protect Your Data

We use industry-standard security measures to protect your personal data, including:

  • SSL encryption

  • Secure payment gateways

  • Limited access to sensitive information

  • Regular website security audits

However, no online data transmission is 100% secure. We take all reasonable precautions to safeguard your data.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with:

4.1 Service Providers

  • Payment gateways (e.g., Razorpay, PayPal)

  • Delivery partners / courier services

  • Marketing or analytics tools (Google Analytics, Meta Pixel, etc.)

4.2 Legal Requirements

If required by law or legal processes.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember login and cart items

  • Analyze traffic and visitor behavior

  • Run personalized ads

You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Update or correct your information

  • Request deletion of your data

  • Opt-out of marketing communications

  • Disable cookie tracking

Contact us anytime to exercise these rights.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

8. Children’s Privacy

We do not knowingly collect data from children under the age of 13.
If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or want to request data assistance, please contact us:

Swadeshi Mall – Customer Support
📧 Email: support@swadeshimall.in
📞 Phone: +91 96877 80789
🌐 Website: www.swadeshimall.in